Skip to main content
Stephen Hoang.Digital accessibility & governance

Consulting

Clear Standard consulting

Practical accessibility expertise. Clear priorities. Lasting improvements.

Clear Standard helps public agencies, nonprofits, and service organizations make their digital services more accessible.

Clear Standard is my independent consulting practice for select projects. I’m also open to a strong full-time role in digital accessibility or governance—see About.

Let's talk about your project

How I can help

The examples below are recreated to illustrate my approach, due to confidentiality requirements. They are not actual client reports, workbooks or course materials.

01 / Accessibility Audits & Testing

Know where you stand.

Get a clear picture of the accessibility barriers affecting your websites, applications, and digital documents. I combine automated and manual testing, including keyboard and screen reader evaluation, to identify problems and recommend practical next steps.

You'll getClear findings, prioritized recommendations, and a useful starting point for improvement.

Accessibility review / Testing record

Test the experience, not just the code.

  • Automated evaluation

    Identify patterns across pages and components.

  • Keyboard & screen reader

    Review navigation, focus and reading order.

  • Findings & next steps

    Connect each barrier to a practical recommendation.

02 / Remediation & Technical Guidance

Turn findings into fixes.

An audit shouldn't become another report gathering dust. I help teams make sense of accessibility findings, identify underlying causes, work with developers, and track improvements—turning a long list of issues into focused, practical work.

You'll getA focused remediation plan and guidance to help your team make meaningful progress.

Remediation / Working record

From a finding to a verified fix.

Finding
Accordion cannot be opened by keyboard
Root cause
Shared control responds only to pointer input
Action
Use a button with an announced expanded state
Owner
Development team
Verify keyboard and screen reader behavior

03 / Accessibility Training

Help your staff get it right the first time.

Accessible digital services start with the people creating the content. I develop practical training for employees who produce documents, presentations, web content, and other digital materials, with reusable resources that help them apply what they've learned.

You'll getRelevant training, reusable checklists, and guidance your staff can apply immediately.

Content author training / Practice exercise

Before you publish.

A practical document accessibility checklist

  • Use meaningful heading styles
  • Write descriptive link text
  • Describe meaningful images
  • Identify table headers
  • Check the exported reading order

04 / Accessibility Governance & Strategy

Make accessibility part of how you work.

Accessibility is difficult to sustain without clear responsibilities and consistent processes. I help organizations develop practical roadmaps, publishing procedures, procurement guidance, and approaches to ongoing accessibility management that fit the way their teams work.

You'll getA workable strategy that fits your organization's priorities, resources, and responsibilities.

Governance / Accessibility roadmap

A sustainable publishing process.

  1. 01

    Set priorities

    Assess service impact and accessibility risk.

  2. 02

    Assign responsibilities

    Agree who creates, reviews and approves content.

  3. 03

    Build in checks

    Include accessibility in publishing and procurement.

  4. 04

    Review & improve

    Monitor changes and keep the roadmap current.

For public agencies

Government contracting

Clear Standard supports public agencies with accessibility work that can be scoped for formal procurement.

Core capabilities

  • Website and digital accessibility assessments
  • WCAG remediation planning and technical guidance
  • Accessible document training and resources
  • Accessibility governance and process development

Procurement information

Registration details
Coming soon
Capability statement
Coming soon

Why Clear Standard?

Independent advice. Practical solutions.

I believe accessibility should be something your organization understands and manages—not something that depends indefinitely on an expensive software subscription.

My approach is straightforward: understand the problem, focus on what matters, and help your team build the capability to keep improving.

See my work

Let's work together

Whether you're starting from scratch, working through an accessibility audit, or planning for long-term improvement, I can help you decide what comes next.

Get in touch