Independent digital accessibility & governance
Accessibility that works
beyond the audit.
I help organizations turn accessibility requirements into practical improvements—finding barriers, making informed decisions, and building the processes and skills needed to keep digital services accessible.
Selected evidence / 01
Selected work
My work spans technical testing, remediation, staff training, and digital governance, with a particular focus on making essential public services easier for everyone to use.
Turning Accessibility Audits into Measurable Improvements
Accessibility Testing · Remediation · Technical Collaboration
A public transit website had hundreds of recurring accessibility findings. I investigated the underlying causes, coordinated fixes with developers, and established a repeatable approach to tracking progress.
The result: Approximately 75% fewer automated accessibility findings since remediation began.
Read case study: Turning Accessibility Audits into Measurable ImprovementsMaking Accessibility Everyone's Responsibility
Training · Program Development · Organizational Change
Accessibility problems often begin long before content reaches a website. I developed practical courses, checklists, and training processes to help employees create accessible documents and digital content as part of their everyday work.
The result: A growing accessibility training program, with 26 of 43 assigned employees completing one course by July 2026.
Read case study: Making Accessibility Everyone's ResponsibilityChallenging the Accessibility Software Status Quo
Technology Strategy · Vendor Evaluation · Cost Management
More software doesn't necessarily mean better accessibility. I challenged an expensive, subscription-heavy approach and made the case for focused testing tools and internally owned governance.
The result: A clearer testing approach and $5,260 in eliminated annual subscription expense.
Read case study: Challenging the Accessibility Software Status Quo
How I work
Look beyond the symptoms.
An accessibility report might show hundreds of failures. I want to understand how many underlying problems are causing them—and which changes will make the greatest difference.
Make accessibility practical.
Standards matter, but they need to work in real organizations, with real budgets, existing systems, and people who have other jobs to do.
Build capability, not dependence.
I believe organizations should understand and own their accessibility decisions, using tools and external expertise where they add genuine value.
A little about me
I'm a digital accessibility and web services professional working in public transportation in Washington State.
My background includes website management, accessibility testing, digital content operations, training, and cross-functional collaboration.
I'm particularly interested in the intersection of accessibility, organizational decision-making, and public service.
More about meLet's connect
I'm always interested in exchanging ideas about digital accessibility, web governance, and making public services work better.